Group Head Warehousing & Last Mile (m/f/d)

This is a high-impact Group role for a logistics leader who wants to shape the future of warehousing and last mile excellence across SAG. The position combines strategic influence, hands-on transformation, and measurable business impact across multiple markets, including the scaling of warehouse robotization and automation as key efficiency drivers.

As Group Head Warehousing & Last Mile, the role owner leads a permanent, cross-functional Warehousing & Last Mile product team combining logistics experts with dedicated technology roles. By connecting market realities with Group-wide business and technology expertise, the role turns improvement ideas into scalable standards, integrated product roadmaps, and tangible efficiency gains.

The role owns the warehousing and transportation KPI framework and creates transparency on performance, progress, and value creation. Through lean methodologies, operational excellence principles, and data-driven performance management, the role enables SAG markets to improve service quality, productivity, and operational resilience in a sustainable way.

This position reports to the Group CIO who is part of the groups executive board and responsible for Logistics and Supply Chain.

Warehouse & Last Mile Leadership

• Lead the Group Warehousing Experts Team, including WMS Expert, Last Mile Expert, Automation & Robotization Expert with clear direction, priorities, and performance expectations.
• Build and lead a stable cross-functional product team in which logistics specialists work side by side with programmers, ERP, WMS/WCS, data & AI, and automation experts.
• Own the business capabilities and product direction for WMS/WCS, D365 warehouse processes, automation and robotization, and related data and AI solutions end to end.
• Define and improve Group-wide standards, methods, and best practices for warehouse and transport excellence.
• Ensure effective collaboration between markets, local logistics teams, and Group experts.
  
  

Driving strategic efficiency initiative

• Improve strategic KPI (ex. orderlines per worked hour) with the markets by improving processes, workflows, systems, and technologies to unlock efficiency gains.
• Turn initiative targets into practical market roadmaps, actions, and improvement plans.
• Translate strategic targets into one integrated business and technology roadmap, prioritized backlog, and coordinated release plan.
• Prioritize opportunities to standardize, simplify, digitize, automate, or robotize warehouse and last-mile operations.
• Drive adoption across countries by aligning stakeholders, addressing local constraints, and supporting implementation. 
  
  

KPI Ownership, Impact Measurement & Reporting

• Own the warehouse and transport KPI framework, including definitions, governance, reporting, and cadence.
• Measure and report the impact of improvement initiatives to markets and top management.
• Provide clear KPI visibility on efficiency, service performance, process quality, and operational progress.
  
  

Process Efficiency, Lean Methods & Continuous Improvement

• Assess warehouse and transport process efficiency and identify improvement opportunities.
• Drive and Monitor continuous improvement plans together with countries
• Apply lean processes, continuous improvement methods, and practical operational excellence standards.
• Drive continuous improvement with the markets, focused on measurable results, scalability, and lasting adoption.
  
  

Market Collaboration & Stakeholder Management

• Act as the key link between market logistics teams, Group experts, and top management on warehouse and transport performance.
• Support supplier negotiations and supplier management where they affect warehouse, transport, or last-mile performance.
• Ensure clear communication in English and German with operational teams and senior stakeholders.